{"id":1617,"date":"2023-04-13T15:26:41","date_gmt":"2023-04-13T14:26:41","guid":{"rendered":"https:\/\/service.besservacuum.com\/?page_id=1617"},"modified":"2025-11-11T04:13:49","modified_gmt":"2025-11-11T10:13:49","slug":"asistencia-tecnica","status":"publish","type":"page","link":"https:\/\/service.besservacuum.mx\/en\/asistencia-tecnica\/","title":{"rendered":"Technical Assistance"},"content":{"rendered":"<form method=\"post\" class=\"acfe-form acf-form\" data-cid=\"6accd694dd2dd\" id=\"formAssistenza\">\t<div id=\"acf-form-data\" class=\"acf-hidden\">\n\t\t<input type=\"hidden\" id=\"_acf_screen\" name=\"_acf_screen\" value=\"acfe_form\"\/><input type=\"hidden\" id=\"_acf_post_id\" name=\"_acf_post_id\" value=\"1617\"\/><input type=\"hidden\" id=\"_acf_validation\" name=\"_acf_validation\" value=\"1\"\/><input type=\"hidden\" id=\"_acf_form\" name=\"_acf_form\" 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type=\"hidden\" name=\"acf[field_6605257e736ae]\"\/><ul class=\"acf-radio-list acf-bl\" data-allow_null=\"0\" data-other_choice=\"1\"><li><label class=\"selected\"><input type=\"radio\" id=\"acf-field_6605257e736ae-plastic-vacuum-sealer-for-home-use\" name=\"acf[field_6605257e736ae]\" value=\"Plastic vacuum sealer for home use\" checked=\"checked\"\/>Plastic vacuum sealer for home use<\/label><\/li><li><label><input type=\"radio\" id=\"acf-field_6605257e736ae-semi-professional-stainless-steel-vacuum-machine\" name=\"acf[field_6605257e736ae]\" value=\"Semi-professional stainless steel vacuum machine\"\/>Semi-professional stainless steel vacuum machine<\/label><\/li><li><label><input type=\"radio\" id=\"acf-field_6605257e736ae-professional-vacuum-sealer-with-glass-lid\" name=\"acf[field_6605257e736ae]\" value=\"Professional vacuum sealer with glass lid\"\/>Professional vacuum sealer with glass lid<\/label><\/li><li><label><input type=\"radio\" id=\"acf-field_6605257e736ae-baking-machine\" name=\"acf[field_6605257e736ae]\" value=\"Baking machine\"\/>Baking machine<\/label><\/li><li><label><input type=\"radio\" id=\"acf-field_6605257e736ae-other\" name=\"acf[field_6605257e736ae]\" value=\"other\"\/><\/label> <input type=\"text\" name=\"acf[field_6605257e736ae]\" value=\"\" disabled=\"disabled\" class=\"acf-disabled\"\/><\/li><\/ul><\/div>\n<\/div>\n<div class=\"acf-field acf-field-text acf-field-6605257e736b2 is-required\" data-name=\"numero_di_matricola_completo_della_macchina\" data-type=\"text\" data-key=\"field_6605257e736b2\" data-required=\"1\">\n<div class=\"acf-label\">\n<label for=\"acf-field_6605257e736b2\">Complete machine serial number <span class=\"acf-required\">*<\/span><\/label><\/div>\n<div class=\"acf-input\">\n<div class=\"acf-input-wrap\"><input type=\"text\" id=\"acf-field_6605257e736b2\" name=\"acf[field_6605257e736b2]\" required=\"required\"\/><\/div><\/div>\n<\/div>\n<div class=\"acf-field acf-field-text acf-field-6605257e736b6 is-required\" data-name=\"comune_e_provincia_dove_e_richiesta_lassistenza\" data-type=\"text\" data-key=\"field_6605257e736b6\" data-required=\"1\">\n<div class=\"acf-label\">\n<label for=\"acf-field_6605257e736b6\">Municipality and province where assistance is required <span class=\"acf-required\">*<\/span><\/label><\/div>\n<div class=\"acf-input\">\n<div class=\"acf-input-wrap\"><input type=\"text\" id=\"acf-field_6605257e736b6\" name=\"acf[field_6605257e736b6]\" required=\"required\"\/><\/div><\/div>\n<\/div>\n<div class=\"acf-field acf-field-radio acf-field-6605257e736b9 is-required\" data-name=\"descrizione_del_servizio_richiesto\" data-type=\"radio\" data-key=\"field_6605257e736b9\" data-required=\"1\">\n<div class=\"acf-label\">\n<label for=\"acf-field_6605257e736b9\">Description of the requested service <span class=\"acf-required\">*<\/span><\/label><\/div>\n<div class=\"acf-input\">\n<input type=\"hidden\" name=\"acf[field_6605257e736b9]\"\/><ul class=\"acf-radio-list acf-bl\" data-allow_null=\"0\" data-other_choice=\"1\"><li><label class=\"selected\"><input type=\"radio\" id=\"acf-field_6605257e736b9-manutenzione-ordinaria\" name=\"acf[field_6605257e736b9]\" value=\"Manutenzione ordinaria\" checked=\"checked\"\/>Manutenzione ordinaria<\/label><\/li><li><label><input type=\"radio\" id=\"acf-field_6605257e736b9-riparazione-di-una-macchina-rotta\" name=\"acf[field_6605257e736b9]\" value=\"Riparazione di una macchina rotta\"\/>Riparazione di una macchina rotta<\/label><\/li><li><label><input type=\"radio\" id=\"acf-field_6605257e736b9-other\" name=\"acf[field_6605257e736b9]\" value=\"other\"\/><\/label> <input type=\"text\" name=\"acf[field_6605257e736b9]\" value=\"\" disabled=\"disabled\" class=\"acf-disabled\"\/><\/li><\/ul><\/div>\n<\/div>\n<div class=\"acf-field acf-field-textarea acf-field-6605257e736bd is-required\" data-name=\"descrizione_dellintervento_richiesto\" data-type=\"textarea\" data-key=\"field_6605257e736bd\" data-required=\"1\">\n<div class=\"acf-label\">\n<label for=\"acf-field_6605257e736bd\">Description of the requested intervention <span class=\"acf-required\">*<\/span><\/label><\/div>\n<div class=\"acf-input\">\n<textarea id=\"acf-field_6605257e736bd\" name=\"acf[field_6605257e736bd]\" rows=\"5\" required=\"required\"><\/textarea><\/div>\n<\/div>\n<div class=\"acf-field acf-field-message acf-field-6605257e736cf\" data-type=\"message\" data-key=\"field_6605257e736cf\">\n<div class=\"acf-label\">\n<label for=\"acf-field_6605257e736cf\">Warranty<\/label><\/div>\n<div class=\"acf-input\">\n<p>Please remember that in order to receive the WARRANTY assistance service it is necessary to contact the SELLER WITH WHICH THE SALES CONTRACT WAS DRAWN UP (invoice or receipt).<\/p>\n<p>If this seller does not offer the Technical Assistance service, he\/she will still be able to use the Service offered by Besser Vacuum, according to the terms of the contract with Besser Vacuum.<\/p>\n<div class=\"text-muted\">A copy of your responses will be sent via email to the address provided.<\/div>\n<\/div>\n<\/div>\n<div class=\"acf-field acf-field-acfe-recaptcha acf-field-6605257e736d2 acf-hidden\" data-name=\"controllo\" data-type=\"acfe_recaptcha\" data-key=\"field_6605257e736d2\">\n<div class=\"acf-label\">\n<label for=\"acf-field_6605257e736d2\">Check<\/label><\/div>\n<div class=\"acf-input\">\n        <div class=\"acf-input-wrap\" data-site-key=\"6LcD9YQlAAAAAN9-K7G_J_VYEOpEU6L0DRzxiOws\" data-version=\"v3\">\r\n        \r\n                        <input type=\"hidden\" id=\"acf-field_6605257e736d2\" name=\"acf[field_6605257e736d2]\"\/>\r\n        <\/div>\r\n        <\/div>\n<\/div>\n<div class=\"acf-field acf-field-radio acf-field-6605257e736d5 is-required\" data-name=\"tipologia_articolo_ricercato\" data-type=\"radio\" data-key=\"field_6605257e736d5\" data-required=\"1\">\n<div class=\"acf-label\">\n<label for=\"acf-field_6605257e736d5\">Type of article sought <span class=\"acf-required\">*<\/span><\/label><\/div>\n<div class=\"acf-input\">\n<input type=\"hidden\" name=\"acf[field_6605257e736d5]\"\/><ul class=\"acf-radio-list acf-bl\" data-allow_null=\"0\" data-other_choice=\"1\"><li><label class=\"selected\"><input type=\"radio\" id=\"acf-field_6605257e736d5-plastic-vacuum-machine-for-domestic-use\" name=\"acf[field_6605257e736d5]\" value=\"Plastic vacuum machine for domestic use\" checked=\"checked\"\/>Plastic vacuum machine for domestic use<\/label><\/li><li><label><input type=\"radio\" id=\"acf-field_6605257e736d5-semi-professional-stainless-steel-vacuum-machine\" name=\"acf[field_6605257e736d5]\" value=\"Semi-professional stainless steel vacuum machine\"\/>Semi-professional stainless steel vacuum machine<\/label><\/li><li><label><input type=\"radio\" id=\"acf-field_6605257e736d5-professional-vacuum-packing-machine-with-glass-lid\" name=\"acf[field_6605257e736d5]\" value=\"Professional vacuum packing machine with glass lid\"\/>Professional vacuum packing machine with glass lid<\/label><\/li><li><label><input type=\"radio\" id=\"acf-field_6605257e736d5-cooking-machine\" name=\"acf[field_6605257e736d5]\" value=\"Cooking machine\"\/>Cooking machine<\/label><\/li><li><label><input type=\"radio\" id=\"acf-field_6605257e736d5-spare-parts\" name=\"acf[field_6605257e736d5]\" value=\"Spare parts\"\/>Spare parts<\/label><\/li><li><label><input type=\"radio\" id=\"acf-field_6605257e736d5-other\" name=\"acf[field_6605257e736d5]\" value=\"other\"\/><\/label> <input type=\"text\" name=\"acf[field_6605257e736d5]\" value=\"\" disabled=\"disabled\" class=\"acf-disabled\"\/><\/li><\/ul><\/div>\n<\/div>\n<div class=\"acf-field acf-field-text acf-field-6605257e736d8 is-required\" data-name=\"comune_e_provincia_di_domicilio\" data-type=\"text\" data-key=\"field_6605257e736d8\" data-required=\"1\">\n<div class=\"acf-label\">\n<label for=\"acf-field_6605257e736d8\">Municipality and province of domicile <span class=\"acf-required\">*<\/span><\/label><\/div>\n<div class=\"acf-input\">\n<div class=\"acf-input-wrap\"><input type=\"text\" id=\"acf-field_6605257e736d8\" name=\"acf[field_6605257e736d8]\" required=\"required\"\/><\/div><\/div>\n<\/div>\n<div class=\"acf-field acf-field-textarea acf-field-6605257e736db is-required\" data-name=\"descrizione_del_tipo_di_attrazzatura_ricercata\" data-type=\"textarea\" data-key=\"field_6605257e736db\" data-required=\"1\">\n<div class=\"acf-label\">\n<label for=\"acf-field_6605257e736db\">Description of the type of equipment sought <span class=\"acf-required\">*<\/span><\/label><\/div>\n<div class=\"acf-input\">\n<textarea id=\"acf-field_6605257e736db\" name=\"acf[field_6605257e736db]\" rows=\"5\" required=\"required\"><\/textarea><\/div>\n<\/div>\n<div class=\"acf-field acf-field-file acf-field-6605257e736de\" data-name=\"foto_e_video\" data-type=\"file\" data-key=\"field_6605257e736de\">\n<div class=\"acf-label\">\n<label for=\"acf-field_6605257e736de\">Photos and Videos<\/label><p class=\"description\">Upload here any photos or videos useful for identifying the machine model and version or the problem to be solved<\/p><\/div>\n<div class=\"acf-input\">\n<div class=\"acf-file-uploader\" data-library=\"all\" data-mime_types=\"\" data-uploader=\"basic\">\n\t\t\t<input type=\"hidden\" name=\"acf[field_6605257e736de]\" value=\"\" data-name=\"id\"\/>\t<div class=\"show-if-value file-wrap\">\n\t\t<div class=\"file-icon\">\n\t\t\t<img decoding=\"async\" data-name=\"icon\" src=\"\" alt=\"\"\/>\n\t\t<\/div>\n\t\t<div class=\"file-info\">\n\t\t\t<p>\n\t\t\t\t<strong data-name=\"title\"><\/strong>\n\t\t\t<\/p>\n\t\t\t<p>\n\t\t\t\t<strong>File name:<\/strong>\n\t\t\t\t<a data-name=\"filename\" href=\"\" target=\"_blank\"><\/a>\n\t\t\t<\/p>\n\t\t\t<p>\n\t\t\t\t<strong>File size:<\/strong>\n\t\t\t\t<span data-name=\"filesize\"><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"acf-actions -hover\">\n\t\t\t\t\t\t<a class=\"acf-icon -cancel dark\" data-name=\"remove\" href=\"#\" title=\"Remove\"><\/a>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"hide-if-value\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t<label class=\"acf-basic-uploader\">\n\t\t\t\t<input type=\"file\" name=\"acf[field_6605257e736de]\" id=\"acf-field_6605257e736de\" key=\"field_6605257e736de\" \/><input type=\"hidden\" name=\"acf[field_6605257e736de_file_nonce]\" value=\"9f51107f4c\" \/>\t\t\t<\/label>\n\t\t\t\n\t\t\t\t\n\t<\/div>\n<\/div>\n\t\t\t<\/div>\n<\/div>\n<\/div>            <div class=\"acf-form-submit\">\r\n                \r\n                <input type=\"submit\" class=\"button wp-element-button\" value=\"SEND REQUEST\" \/>                <span class=\"acf-spinner\"><\/span>\r\n            <\/div>\r\n        <\/form>\n","protected":false},"excerpt":{"rendered":"<p>Validate Email E-mail Address * Name and Lastname * Phone number * Kind of activity * PrivateCompany with VAT number Service requested * Technical assistanceDealer of Besser Vacuum equipment and spare parts Machine type * Plastic vacuum sealer for home useSemi-professional stainless steel vacuum machineProfessional vacuum sealer with glass lidBaking machine Complete machine serial number [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1617","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/service.besservacuum.mx\/en\/wp-json\/wp\/v2\/pages\/1617","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/service.besservacuum.mx\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/service.besservacuum.mx\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/service.besservacuum.mx\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/service.besservacuum.mx\/en\/wp-json\/wp\/v2\/comments?post=1617"}],"version-history":[{"count":17,"href":"https:\/\/service.besservacuum.mx\/en\/wp-json\/wp\/v2\/pages\/1617\/revisions"}],"predecessor-version":[{"id":2968,"href":"https:\/\/service.besservacuum.mx\/en\/wp-json\/wp\/v2\/pages\/1617\/revisions\/2968"}],"wp:attachment":[{"href":"https:\/\/service.besservacuum.mx\/en\/wp-json\/wp\/v2\/media?parent=1617"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}